Aha that's caught you out, you thought you were off to some other website to fill in a form and be informed that you've submitted ticket #2463563452634 and are going to subjected to loads of automated replies and pre-written responses didn't you?

Sorry to disappoint but we've changed all that.

Just fire off an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and tell us what's making you unhappy. We'll be more than pleased to look into what's going on and try to sort things for you as quickly as possible.

By the way, there will be one automated response, but that's just to let you know we got your email and will be looking into it just as fast as we can!